Our Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website, contact us via email, fill in one of our surveys, work with us or take part in our activities. 

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• What are your data protection rights?
• Changes to our privacy policy.
• How to contact us.

Exeter Science Centre collects the following data:

• Relevant personal identification information (such as name, email address, organisation and role, address or postcode) that you provide us with.
• Information regarding our interactions with you, for example emails and meeting notes. 

We do not use cookies on our website for analytics. Cookies are used to remember login details to improve user experience.

You directly provide us with most of the data we collect. We may collect data and process data when you:

• Contact us via email.
• Work with us or take part in our activities.
• Voluntarily sign up to our newsletters or fill in our surveys/questionnaires.

We collect your data so that we can:

• Contact you via email regarding your samples and/or phages found in them.
• Send you a newsletter that you have signed up for.
• Get your permission to include you as a co-author on any scientific publications related to phages you've found
• Report on our activities, such as for funding bodies or our annual report. All data in this case is anonymised.

Whenever we access your data, we do so for the purpose of running our organisation. We will not share your data with any third parties except those which will process your data for our business purposes, e.g. for sending you an email or newsletter, or processing a donation you would like to make. 

Certain types of personal data that we may collect, such as age, gender, racial or ethnic origin, will always be anonymised if used for external reporting. This data, if collected, is only used to indicate the demographics of the people that we interact with, for example during our public engagement activities, and we use this to ensure that we are working with people from all backgrounds.

We use appropriate safeguards to keep your personal information as secure as possible. We will ensure that any third parties we use for processing your personal information do the same.

The third parties we use are the Exeter Science Centre, and their privacy policy is available here. If you contact us on social media platforms (such as Facebook, Twitter or Instagram) you are agreeing to their privacy and data processing policies by contacting us through these methods.

The Citizen Phage Library would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Citizen Phage Library for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request Citizen Phage Library to complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We will place any updates on this webpage. This privacy policy was last updated on 11 September 2021.

If you have any questions about The Citizen Phage Library’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office (www.ico.org.uk).